Refund Policy

Last updated: October 2026

1. Overview

This Refund Policy outlines the terms and conditions under which Sara 777 ("Platform") may issue refunds for transactions made on sara777official.com. By using our services, you agree to the terms described in this policy.

2. Deposits

  • Deposits made to your Sara 777 wallet are generally non-refundable once processed.
  • If a deposit fails to reflect in your wallet due to a technical error, contact our support team with the transaction reference. Verified failed deposits will be refunded or credited within 5–7 business days.
  • Duplicate deposits caused by system errors will be refunded after verification.

3. Bids and Gameplay

  • Once a bid is placed and confirmed, it cannot be cancelled, modified, or refunded.
  • Bids are final and binding upon confirmation. Ensure all details are correct before confirming.
  • If a market or result is voided due to technical issues, bid amounts for that market will be refunded to your wallet.

4. Withdrawals

  • Withdrawal requests are processed to your registered bank account or UPI ID.
  • Once a withdrawal is processed and sent to your bank, it cannot be reversed by Sara 777.
  • If a withdrawal fails due to incorrect bank details, the amount will be returned to your wallet. You must update your details and submit a new request.

5. Bonus and Promotional Credits

  • Bonus credits, referral rewards, and promotional amounts are non-refundable and non-transferable.
  • Bonus amounts are subject to wagering requirements before withdrawal eligibility.

6. Account Closure

If your account is closed or terminated, any remaining wallet balance (excluding bonus credits) may be withdrawn subject to identity verification and compliance checks. Refund requests after account closure must be submitted within 30 days.

7. How to Request a Refund

To request a refund, contact our support team with the following details:

  • Your registered mobile number
  • Transaction ID or reference number
  • Date and amount of the transaction
  • Reason for the refund request

Refund requests are reviewed within 3–5 business days. Approved refunds are processed within 5–7 business days.

8. Contact Us

For refund-related queries, contact us:

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